In case you haven't found the information you were looking for, we've put together some of the most common questions our customers ask about our trips. If you need more specific answers, please contact us directly.
There is an ATM/money machine in Bluff's "4 Square" shop however it is only possible to withdraw cash with a NZ bank card. You can purchase your ferry tickets at the Bluff Visitor Terminal using both EFTPOS and Credit Cards. The nearest bank is located at Invercargill.
Yes, there is a general grocery store, cafés and restaurants and a Kai cart (take-aways summer only).
There are a huge range of activities available on Stewart Island, from kayaking, fishing trips, golf, walking tracks and more. To find out more information and to make bookings, we operate the Oban Visitor Centre. The Department of Conservation (DoC) also operates a Visitor Information Centre and can provide more information on walking tracks and activities.
Yes, there are many activities you can fit into one day on Stewart Island. Ask our reservations team for suggested itineraries.
Stewart Island is not the place for a shopping spree as there is a very small range of shops - from small gift shops with locally produced items to the general store for groceries and fresh food.
For visitors travelling on the Stewart Island Ferry Service, you are required to check in 30 minutes prior to the scheduled departure time (to allow for luggage loading, etc). The check in and boarding gates are closed 10 minutes prior to scheduled ferry departure. For all our cruises and tours, check in is required 20 minutes prior to the schedule departure.
All prices and transactions on the Real Journeys website are in New Zealand dollars (NZD). This is specified on the Terms & Conditions page.
Our staff are trained to deal with incidents and in case of an emergency you should listen to their instructions.
We have a portable defibrillator on each of our overnight cruise vessels (Milford Mariner, Milford Wanderer and Fiordland Navigator).
In addition to this we also have portable defibrillators at the following locations:
• Milford Sound Visitor Terminal
• Real Journeys Visitor Centre, Manapouri
• Cavern House (Te Anau Glowworm Caves)
• Colonel’s Homestead Restaurant, Walter Peak
• TSS Earnslaw Vintage Steamship
• Stewart Island Ferry (Bluff - Oban - Bluff).